Overview:

Since 1969, Standard Equipment has provided environmental equipment solutions for companies and municipalities, providing the finest new and custom rebuilt trucks, equipment, parts, accessories, service, and support. By constantly putting our customers first and building customized environmental equipment solutions for every situation, we have built a reputation of excellence.

As Shop Foreman, you will be leading, supervising and coaching the technicians, dealing with customers, reporting to the Service Manager. A positive, self-starter attitude is a must.

Duties:

• Leads, supervises and coaches the service technician team
• Providing training and helping technicians develop skills
• Ensuring compliance with regulations affecting service operations
• Conducting performance reviews for employees
• Keeping up to date with manufacturer warranties and policies
• Checking the progress of repairs and service
• Greeting customers and maintaining relationships
• Handling complaints
• Assists technicians as needed.
• Walks and evaluates the Service department.
• Reviews the work orders on the jobs in the Service department.
• Reviews the daily job schedules with Shop Foreman and Service Manager to evaluate the jobs coming in for the day
• Verifies with the technicians that they have the parts needed to do the jobs they have in the Service department
• Verifies jobs are assigned based on technicians’ experience
• Areas to review in the Service department work orders (filled out, quality assurance and damage inspection)
• Training (daily basis, training needs)
• Supervisory Responsibilities
• This position directly supervises Technicians and carries out supervisory responsibilities
• Other duties as assigned

Skills and Qualifications:

• Ability to reach and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
• Ability to communicate effectively with employees and Customers
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form
• Proven record with providing excellent customer service
• Ability and willingness to move with purpose and a strong sense of urgency
• Ability to preserve confidentiality of information
• High degree of accuracy and attention to detail
• Ability to organize and prioritize/manage a variety of tasks and projects
• Familiarity with industry/technical terms and processes
• Ability to work within set time frames and fixed deadlines
• General trade techniques, materials and practices of trades that are related to automotive and mechanical repair work
• Proven success record leading and supervising teams
• Must be able to take direction

Experience:

• Three (3) years' experience in management or as a mechanic in automotive or heavy equipment industry.
• Other combinations of experience and education that meet the minimum requirements will be considered.

Standard Equipment is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $75,000.00 - $82,000.00 per year

Benefits:

• 401(k)
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person